Privacy Policy

At Blossom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our prenatal and postnatal yoga coaching services in Manchester. We believe transparency is essential, and this document outlines our practices in clear, straightforward language so you can make informed decisions about sharing your information with us.

Information We Collect

When you interact with Blossom, whether by booking a coaching session, attending a workshop, or simply browsing our website, we may collect certain information from you. This typically includes your name, contact details such as phone number, and any relevant information about your pregnancy or postnatal stage that helps us provide appropriate coaching. We only collect information that is necessary for delivering our services effectively and ensuring your safety during sessions.

Additionally, when you visit our website, we automatically collect certain technical information such as your IP address, browser type, and pages visited. This data helps us understand how visitors use our site and allows us to improve the user experience. We may also collect information about your preferences and interests related to our services to better tailor our offerings to your needs.

How We Use Your Information

The personal information we collect serves several important purposes. Primarily, we use it to deliver the coaching services you have requested, including scheduling sessions, providing personalised guidance, and ensuring that our programmes are suitable for your current stage of pregnancy or postpartum recovery. Your information helps us create a safe and effective coaching experience that addresses your individual circumstances and goals.

We also use your information to communicate with you about your bookings, send reminders about upcoming sessions, and provide updates about our services that might interest you. This communication ensures you stay informed about the support available to you throughout your journey with Blossom. From time to time, we may use your contact details to share information about new workshops, programme offerings, or community events that align with your interests, though you always have the option to opt out of these communications.

Information Sharing and Disclosure

We understand that the information you share with us is personal and sensitive, particularly when it relates to your pregnancy or postpartum experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data remains confidential and is only shared in specific, limited circumstances necessary for providing our services or as required by law.

In some cases, we may need to share certain information with trusted service providers who assist us in operating our business, such as payment processors or scheduling systems. These providers are carefully selected and are required to maintain the confidentiality of your information and use it only for the purposes we specify. We ensure that any third parties we work with adhere to strict data protection standards comparable to our own.

Data Security

Protecting your personal information is a priority for us. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction. These measures include secure storage systems, encryption where appropriate, and restricted access to personal information on a need-to-know basis among our staff.

Whilst we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continuously review and update our security practices to maintain the highest standards of data protection possible. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as required by law.

Your Rights and Choices

You have several rights regarding your personal information. You can request access to the data we hold about you, ask for corrections if information is inaccurate, or request deletion of your data under certain circumstances. You also have the right to object to or restrict certain types of processing, and to receive your data in a portable format if you wish to transfer it elsewhere.

If you no longer wish to receive communications from us about our services, you can unsubscribe at any time through the links provided in our messages or by contacting us directly. We respect your communication preferences and will honour your requests promptly. These rights are in addition to any other rights you may have under applicable data protection laws.

Children's Privacy

Our services are designed for adults, specifically expecting mothers and new mums. We do not knowingly collect personal information from children under the age of sixteen. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Parents or guardians who believe we may have information about their child should contact us so we can address the situation appropriately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the effective date at the bottom of this policy and may notify you through other means such as our website or direct communication. We encourage you to review this policy regularly to stay informed about how we protect your information.